AI-Powered Patient Engagement for the Complete PrEP Journey
Real conversations via text that keep PrEP patients engaged from first contact to long-term care. Predict lapses before they happen. Win them back automatically. Connect them to testing, insurance help, and social services — all in the language they speak.
Available in: English | Spanish | Portuguese | Haitian Creole | French
PrEP Support AI
844-875-PREP
Clinics using PrEP Support AI report measurable improvements
in patient retention and adherence.
AI-powered conversations that keep every PrEP patient engaged, on track, and coming back for care.
Our mission is to keep every PrEP patient on track – automatically, compassionately, 24/7.
AdherenceRecoveryHIPAA SafeJoin clinics already improving outcomes.
Start with a free personalized demo. See measurable improvements in patient retention within the first 30 days.
Trusted by PrEP clinics across Georgia and beyond.
The real challenges PrEP clinics face every day
You Can't Track What's Working
Without closed-loop tracking, clinics don't know which outreach campaigns (billboards, events, social media) actually drive patient enrollments or what each patient costs to acquire.
You Can't See Who's About to Lapse
Most clinics don't identify at-risk patients until refills are 15–30 days overdue. By then, manual outreach rarely works — and staff spend hours calling patients who don't answer.
Lapsed Patients Are Lost Revenue
30–40% of PrEP patients become inactive within the first year. Re-engaging them manually is nearly impossible at scale, and most clinics have no automated system to win them back.
Limited Hours, Unlimited Need
Patient questions don't stop at 5pm, but your staff does. Missed responses in the evening or on weekends lead to preventable dropouts — and PrEP Navigators cost $45K+/year but can only cover business hours.
The Complete Patient Journey Platform
PrEP Support AI covers every stage from first contact to long-term retention — all automated, all in one platform.
Track and acquire new patients
Close the loop on every campaign with QR code tracking that shows exactly which billboards, events, and outreach efforts drive enrollments.
- Scannable QR codes for all campaigns
- Automated pre-enrollment conversations
- Real-time enrollment tracking
- Localized HIV testing center referrals
Keep active patients on track
Automated SMS check-ins that adapt to each patient's schedule, medication, and communication style — so your staff can focus on care, not calls.
- Automated refill reminders
- Lab appointment scheduling
- Side effect monitoring
- Insurance navigation & PrEP cost assistance
Win back lapsed patients automatically
Predictive scoring identifies at-risk patients before they lapse. Automated re-engagement campaigns bring them back — without adding staff hours.
- Lapse prediction scoring
- Personalized re-engagement
- Automated win-back sequences
- Social services referrals
Get started in days, not months. Our platform integrates seamlessly with your existing workflow
Connect Your Data
Upload your patient roster or integrate with your EHR. CSV imports and API connections supported.
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Customize Workflows
Set up your messaging cadence, clinic-specific protocols, and patient engagement rules.
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AI Takes Over
Our conversational AI engages patients through SMS automatically, adapting to individual needs.
Monitor & Optimize
Track adherence rates, engagement metrics, and compliance data through your admin dashboard.
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See PrEP Support AI
in action
Schedule a personalized demo and see measurable improvements within the first 30 days.
Text a PrEP question
to 844-875-PREP
Don't miss out on this chance to experience real PrEP support at your fingertips. Ask about medications, refills, side effects, and more. Free to text, available 24 hours a day. (844-875-7737)